Service information & terms

Project enquiries

Your initial consultation and quotation are free. Submitting a brief does not place an order, reserve capacity, or create a payment obligation. We confirm whether and how we can support the project.

Scope and quotations

The service scope, deliverables, fees, payment arrangements, and any cancellation or change conditions are agreed for each project before paid work begins. Quotations explain included and additional costs.

Displayed service fees

Standard sourcing is 8% of product value, with a minimum fee of US$50 per standard project. Simple repeat orders are 5%, with the same minimum, for unchanged products, suppliers and specifications previously managed by TMDSourcing. The service fee is the percentage amount or US$50, whichever is higher; the minimum is not added again. Separately quoted shipping, duties and taxes are excluded from the percentage calculation.

A standard project is a clearly defined purchase of a regular product from one final supplier. Samples, inspections, packaging, fulfillment, shipping, product development and complex multi-product or multi-supplier projects are quoted separately. The scope, applicable costs and payment arrangements require your approval before paid work begins.

Product and shipment decisions

Product specifications, samples, important changes, and shipment decisions require the agreed approvals. Inspection findings apply to the stated scope and coverage; an inspection is not a guarantee that every unit is free from defects.

Website materials

Sample documents are illustrative templates, not actual customer reports. General port imagery illustrates logistics and does not show a TMD-owned facility. Photography: William William / Unsplash.

Questions

Contact service@tmdsourcing.com to clarify a service or quotation.